Appointments are required for all non-urgent medical conditions. Students who require immediate care for acute illnesses or injuries will be seen by a nurse who will assess and triage patients according to medical urgency.

Appointments can be made:

Note: appointments for some conditions cannot be made online. For additional information or any questions regarding appointment scheduling, call 704‑687‑7400.

Emergency: For emergency/life threatening conditions, dial 911.

Email Appointment Reminders: The day before your scheduled appointment at SHC, you should receive an email reminder to your UNC Charlotte email account. This appointment reminder will also include instructions regarding the completion of any pre-visit forms that may be required.

Administrative Fees for Late Arrival and Missed Appointments: If you arrive late, miss or fail to provide 24-hour cancellation notice for specialty appointments at SHC, an administrative fee of $30 will automatically be billed to your Student Account. You may appeal this fee in writing. Call the appointment desk at 704‑687‑7400 to inquire about the appeals process.

Walk-ins:  Students who walk-in will be scheduled for the next available appointment slot which could be the same or following day. Patients with urgent medical problems will be seen by a nurse who will make an assessment and triage the patient according to medical urgency. Wait times for this service will vary.

Check-In: When you arrive for your appointment, you may use the self check-in computers in the lobby or check-in at the Front Desk. All walk-in patients must check-in at the Front Desk.