How To Obtain Medical Records & Confidentiality

Medical Records Confidentiality: The Student Health Center recognizes the right to privacy of each individual to whom health care is provided. All visits are strictly confidential and are not part of the student’s academic record. No one can access medical records without the patient’s written permission, including parents, friends, faculty and administration, and future employers. Information in the medical record may be shared only if the patient submits an Authorization for Release of Medical Information signed by the patient. Blanket releases of medical records are not permitted. Releases are provided by incident/illness, on a case by case basis. If a student is incapacitated, parents or spouses are notified by the Student Health Center or university administration. All persons presenting for medical care for the first time will be asked to indicate their consent for treatment and acknowledging receipt of the Notice of Privacy Practices. Copies of the Notice are available at the Front Desk.

How to Obtain Medical Records: Students who wish to request a copy of their medical records must sign an Authorization for Release of Medical Information stating the reason for the request and what person or agency is to receive the information. Requests may take up to 5 business days to be processed. Information pertaining to alcohol or other drug dependencies and HIV test results require a release specific to that information. All releases must be signed by the patient. For further information, call Medical Records at 704‑687‑7404. 

Medical information: (not including Immunizations) We accept medical information from off-campus by mail, fax or it can be hand delivered. NOTE: All outside medical records sent to us will not be reviewed until the patient has been seen by a SHC provider. We will send information to another medical facility, university or insurance company by mail or fax or the information can be picked up at the Medical Records office.

Mailing address: Medical Records: UNC Charlotte Student Health Center 9201 University City Blvd. Charlotte, NC 28223-0001 Fax: 704‑687‑1796 Phone: 704‑687‑7192.