FAQs

Appointments are required for all non-urgent medical conditions. Students who require immediate care for acute injuries and other medically urgent conditions will be seen by a nurse who will assess and triage patients according to medical urgency. Link to more appointment information. For emergency/life threatening conditions, dial 911.

There is no charge to see a physician, physician assistant, nurse practitioner, psychiatrist, nurse, registered dietitian, or  physical therapist. These services are included in the Student Health Fee which is included in tuition. However, there are charges for pharmacy, laboratory tests, x-rays, allergy shots, specialty clinics and some procedures. Link to more information about costs and payment options.

No, the Student Health Center does not provide excuses for missing classes.  The Student Health Center can provide a statement verifying that a student was seen at the Student Health Center for an appointment.

No! All visits are strictly confidential and are not part of your academic record. Information in the medical record may only be shared if you sign an authorization to disclose protected health information. No one can access your medical records without your written permission, including University faculty and administration, future employers, roommates, friends, or parents.

The Student Health Center is happy to file claims for all students enrolled in the University student health insurance plan. If you have private health insurance, a statement detailing the services you received will be provided so that you may file a claim with your insurance carrier. Payment for services may be paid in cash, check, or charge at the time of visit or placed on your student account for payment at a later date.  We also accept flexible spending account cards.  Link to more information about health insurance requirements, student health insurance and insurance claims.

The pharmacy accepts most prescription cards. Present your card at the time of your visit. If you are a Medicaid/Medicare participant, you must present your card at the time of pharmacy services.

All medical records are considered confidential.

Persons who wish to request a copy of their medical record must sign an Authorization for Release of Medical Information stating the reason for the request and what person/agency is to receive the information. Release forms take 3 - 5 business days to be processed.

If submitting a copy of your medical records to us, please hand deliver, fax or mail to: UNC Charlotte Student Health Center Attn: Medical Records, 9201 University City Blvd Charlotte, NC 28223-0001.  For further information, call 704‑687‑7192.

 

Yes, please review the immunization form for specific requirements based on enrollment status and age.