FAQ

Do I need an appointment?

Appointments are required for all non-urgent medical conditions. Students who require immediate care for acute illnesses or injuries will be seen by a nurse who will assess and triage patients according to medical urgency. Link to more appointment information. For emergency/life threatening conditions, dial 911.

How much will my visit cost?

There is no charge to see a physician, physician assistant, nurse practitioner, nurse, physical therapist, or health educator. These services are included in the Student Health Fee which is included in tuition. However, there are charges for pharmacy, laboratory tests, x-rays, allergy shots, specialty clinics and some procedures. Link to more information about costs and payment options.

Will the Student Health Center give me an excuse for missing classes?

No, the Student Health Center does not provide excuses for missing classes.  The Student Health Center can provide a statement verifying that a student was seen at the Student Health Center for an appointment.

Will my visit appear on my school record?

No! All visits are strictly confidential and are not part of your academic record. Information in the medical record may only be shared if you sign an authorization to disclose protected health information. No one can access your medical records without your written permission, including University faculty and administration, future employers, roommates, friends, or parents.

Is health insurance required as a UNC Charlotte student?

Does the Student Health Center accept medical insurance?

The Student Health Center is happy to file claims for all students enrolled in the University student health insurance plan. If you have private health insurance, a statement detailing the services you received will be provided so that you may file a claim with your insurance carrier. Payment for services may be paid in cash, check, or charge at the time of visit or placed on your student account for payment at a later date.  We also accept flexible spending account cards.  Link to more information about health insurance requirements, student health insurance and insurance claims.

Are prescription cards accepted?

The pharmacy accepts most prescription cards. Present your card at the time of your visit. If you are a Medicaid/Medicare participant, you must present your card at the time of pharmacy services.

How do I send or obtain a copy of my medical records?

All medical records are considered confidential. If submitting a copy of your medical records to us, please mail or hand deliver those to: UNC Charlotte Student Health Center Attn: Medical Records 9201 University City Blvd Charlotte, NC 28223-0001 * Sorry, faxes are not accepted, as transmissions can often be illegible. This also helps prevent multiple pages from being separated. Hand delivery ensures our receipt of your records and provides a valuable opportunity to review the records in person for accuracy. Students who wish to request a copy of their medical records must sign an Authorization for Release of Medical Information stating the reason for the request and what person/agency is to receive the information. Release forms take 5 - 7 business days to be processed. Only documents originating at Student Health Services may be released. Information pertaining to alcohol or other drug dependencies and HIV test results require a release specific to that information. All releases must be signed by the patient. For further information, call 704‑687‑7192.

Are there any specific immunization requirements?

Yes, please review the immunization form for specific requirements based on enrollment status and age.